Should the Directory IP addresses shown on the AD Connector be used for setting up the PCoIP Connection Manager? (Currently these IP's do not respond to ping from my Workspaces clients and aren’t used anywhere)Ī: They should not be used.
ones able to resolve example.localĤ.ĝo any DNS entries need to be created on my DNS server for the Amazon Broker?Ī: No, you do not need to create any DNS recordsĥ. What DNS server should be used on the PCoIP Connection Manager?Ī: You should be using the same DNS servers as configured in the AD Connector, e.g. If my Organisation Name for the AD Connector AWS Directory is "example-corp" should "" be resolvable from the internet?Ī: This does not need to be resolvable from the internet.ģ. What should be entered into the ‘Directory domains:” field on the PCoIP Connection Manager for Amazon Workspaces? (Currently using example.local, the name of the domain that the AD Connector talks to)Ī: You need to enter the Directory name, example.local is correct.Ģ. Should the Directory IP addresses shown on the AD Connector be used for setting up the PCoIP Connection Manager? (Currently these IP's do not respond to ping from my Workspaces clients and aren’t used anywhere)Īfter contacting AWS Support, the issue has now been resolved using a workaround documented below, along with the answers to the questions I initially asked:ġ. What DNS server should be used on the PCoIP Connection Manager? (Currently using on-prem Active Directory DNS)ĭo any DNS entries need to be created on my DNS server for the Amazon Broker? If my Organisation Name for the AD Connector AWS Directory is "example-local" should "" be resolvable from the internet? (It isn't) What should be entered into the ‘Directory domains:” field on the PCoIP Connection Manager for Amazon Workspaces? (Currently using example.local) It’s worth noting that I am testing using a local domain (example.local) in the London region (Simple AD is not supported here).Īny assistance regarding the below questions would be much appreciated:
Everything I've seen is geared towards using Simple AD, which isn't supported in some regions.Ĭurrently we have Workspaces working through the AWS Desktop client but when setting up the PCoIP Connection Manager, it always fails the diagnostics check on DNS with 'Amazon Broker cannot be resolved'. I am attempting to follow the documentation for setting up the Teradici PCoIP Connection Manager for AWS Workspaces, using an AD Connector.
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